SHIPPING POLICY
We offer a flat rate shipping fee of £3 via Royal Mail 2nd Class. Royal Mail's delivery standard is two to three working days.
​
We only ship within the UK.
​
As our treats are made fresh to order, and baked the day before delivery or pick up, please allow one to two days for processing time.
​
​
​
​
​
​
REFUND POLICY
As Miso & Me treats are made to order we do not offer refunds or returns. If for any reason you are not 100% with the quality of your treats please contact us directly.
PICK UP SERVICE
You can choose to pick up your treats by arrangement from Friday to Sunday.
​
Traditional pick up points are Bromley South Station, Whitehall Recreational Grounds (in Shortlands by Winston's Coffee Van), and Beckenham Place Park in the courtyard of the Homestead Cafe (only Saturday mornings).
​
Please leave us a message when you order to arrange pick up date and time.
WHOLESALE ENQUIRIES
If you're a business or retailer that shares our passion for quality, sustainability & love of furry friends and would like to partner with us then we'd love to hear from you. Simply contact us direct
​